Quality policy

Arabella for Medical Technologies

services

Quality policy

Quality performance is one of the keystones of our company culture, and reflected a personal responsibility of all employees. To sustain quality performance of all business units at the utmost level, the following goals are pursued:

Customer-Focused Excellence : satisfy or exceed Customer needs and expectations by delivering a quality product in a consistent and timely manner.

Continuous Improvement : improve organizational performance and the processes through which we deliver our innovative ideas, products and services.

People first : promote a working environment where training and tools are provided for all workers to ensue in a safe and efficient manner.

Integrity and Superiority : provide a system of policies comply the regulations of “cGMP, ISO 9001, ISO 13485 and CE Mark” which are periodically appraised to ensure the ability of all groups to implement their work effectively.

Values

Integrity : Work as a family. We believe all employees are part of this family.

Trust : Deal with reliability with all stakeholders.

Respect : Work ethically at all times and respect the local traditions and laws.

Excellence : Customer satisfaction & patients’ safety are our first Goal.

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